I began my career as an actor. Over the course of 20-odd years, I took a lot of acting classes. And one of the lessons that stuck with me was from a teacher that told us: "Even if you play the most heinous villain, if you want to bring their story to life, you need to understand them and develop empathy for them."
Empathy? For the likes of Iago from Othello or Ursula from The Little Mermaid? How? And why?
You cannot do a story justice if you don't understand the party you're representing. As an actor, you're representing a character on stage or screen. As a marketer, you're representing your customer. (Although I'm sure your customers are much nicer than any dramatic villain!)
Let’s take a closer look at why empathy is so important in storytelling and how to develop it.
After months of waiting, the coronavirus vaccine is finally here. The rollout is beginning globally, but the story around it is muddled. Some are thrilled (perhaps overly so, thinking of the vaccine as a magic bullet that will restore normalcy overnight). Others are skeptical, fearful of the science underpinning the vaccine or the speed with which it was developed.
The New York Times recently reported on the erosion of vaccine-related doubt, but there’s still more we can do to fine-tune the story around the safety and efficacy of the COVID vaccine.
With misinformation floating around out there, it’s incumbent upon the media and government agencies to form a united storytelling front—one that assuages fears and creates an alliance in our fight against the virus.
When it comes to the best approach to win over skeptics and disseminate correct information widely, there are a few smart storytelling moves I’ve seen in recent weeks. These are the strategies we should lean into to get everyone on board with the vaccine.
I’m a runner, and I see it every year: On January 1, there are suddenly tons of people out on my usual running route. The New Year’s Resolutioners. I’m always rooting for them, but their numbers quickly begin to dwindle. By mid-February, it’s back to just me and the regulars I see year after year.
The studies about New Year’s resolutions bear that out. According to research from workout app Strava, January 17 is when most folks abandon their good intentions for the new year and slip back into old habits. Yikes.
Obviously, both marketers selling resolution-related products or services and the individuals themselves are doing something wrong here. So I wondered, is there a way to use storytelling to make New Year’s resolutions stick?
Storytelling can help individuals keep with those 2021 resolutions well into the year—to the benefit of both people and brands. Here are tips businesses and individuals can use to make resolutions last to 2022 and beyond.
Marketers know the power of good storytelling. It changes mindset. It opens you up to new possibilities. It creates a lasting impression.
Stories stick with us. According to Jennifer Aaker of the Stanford Graduate School of Business, stories are 22 times more memorable than facts alone.
Of course, storytelling is a powerful ancient tradition. One that reaches far beyond the bounds of marketing.
So today, I’d like to encourage you to practice storytelling in your own life, as a gift to yourself this holiday season.