The New York City mayoral race is heating up. With dozens of candidates in the field and the June 22 primary date fast approaching, many voters are starting to pay attention.
Andrew Yang, former presidential candidate and current mayoral frontrunner, is pretty regularly trending on Twitter. And it seems like every time I click on his name to see why, he’s getting dragged by the Twitter mob for saying something wrong. It’s not anything gravely offensive, nor is it anything that undermines his legitimacy as a candidate. It’s just, for lack of a better term, rookie mistakes. Case in point: April 11 is National Pet Day. Obviously, this is a made-up internet holiday, and therefore, acknowledging it is 100% optional. People who have pets are welcome to post a cute pic, but there’s no need for anyone else to get involved. I believe storytelling can be the key to connecting with your audience on a meaningful level and building long-term relationships with your customers. It has the power to transform the way you market your business.
But that comes with a caveat: Empty storytelling is worse than no storytelling at all. Today I was scrolling through Instagram and happened upon a Facebook post for Women’s History Month. The video features a diverse group of women leaders throughout history and asks viewers to “#ShoutOut a leading lady in your life.” If you know me, then you know I am a vocal, ardent feminist. So why am I deeply irked by this message from Facebook? Some people are still not convinced about the value of content marketing. It seems like a luxury. They can’t draw the direct line between content and the sale, so they see it as a nice to have, rather than a necessity.
I’m here to say, “Au contraire, mon ami!” Content can play an integral role in the sales process if you’re using it properly. I had fun writing about marketing in the wild last week, so I’d like to present another real-world example to bolster my position on the importance of content. Have you ever seen a marketing campaign so good that you still think about it months later? I sat down to brainstorm ideas for this week’s blog post, and an out-of-home campaign I saw back in October 2020 would not get out of my head.
Those who know me are aware that I’m a sucker for an independent bookstore. I love places that have limited shelf space and carefully curated selections. I love a sensible bookstore cat, napping in the sun-drenched storefront window. I love when you can go in and say, “I want to buy a book for my dad. He’s into 1950s movies,” and the person behind the counter can disappear among the shelves and come back with five incredible options in hand, lightning-fast. Those who know me have also likely heard my thoughts on a certain online mega-retailer, known for eating into the profits of these independent bookstores that often can’t compete with two-day shipping and an unlimited selection. So I will admit, I am the target demographic for this campaign, one million percent. Netflix released series 11 of The Great British Baking Show in September 2020. It popped up on my home screen, and I was excited to dive in. After a challenging, isolating six months, I was looking forward to a cheery escape into the cozy, familiar baking tent.
I sat down one evening, ready to devour two-thirds of the season in one go, only to find that they were releasing the new season one episode at a time. What was this, 1998?! Like many other viewers, I have grown so accustomed to the Netflix binge over the past decade or so that I had frankly forgotten we used to live another way. And I found it so odd that Netflix, the disruptor in the television space that had turned us all onto the binge in the first place, was now taking us back to the pre-streaming stone ages with a weekly drip of episodes. So it got me thinking, if Netflix is doing it, there has to be a solid business case for it. Is there something to be said for reintroducing anticipation back into our lives? And how can marketers use anticipation to strengthen a brand’s messaging? |